Missing Rank

Discussion in 'Help' started by Spliggy, Dec 17, 2018.

  1. Spliggy

    Spliggy Member

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    Hiya, I know there's a format to use but I'm not really sure it applies, but my username is Spliggy.

    So, I haven't played Minecraft for a little while, however I used to play Glacial Realms, but I now see that it is called Boosted Network and ownership has changed..

    On glacial realms, I used to have the top rank there was, I purchased this, I didn't win it. I forget the names of the ranks there were now, but I know it was the top one.

    However, I went on Boosted Network today and see I have no rank at all. Did ranks not get transferred over? Is it possible to get a refund as I paid for that rank and now don't have it?

    I'd just like to have a bit of info if possible.

    Thank you!

    ~Harry
     
  2. XxKiller_BobxX

    XxKiller_BobxX Active Member

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    Just gonna be straight up. Proof of purchase is needed.
    (I know i ain't staff but they'll more than likely say the same thing)
     
  3. Johanlw99

    Johanlw99 Manager
    Manager Staff Member

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    Yeah, we I'll need proof of your purchase + what is your ign?
    PM it to me on the forums or pm me on discord lo_cl#0520
     
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  4. XxKiller_BobxX

    XxKiller_BobxX Active Member

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    "Hiya, I know there's a format to use but I'm not really sure it applies, but my username is Spliggy." - Quoted
     
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